S Creations will provide top-quality interior and exterior residential and commercial painting services, Interior Designing, Architectural Plannings And Construction Services. The principal officers of S Creations believe that most companies in this industry suffer two major problems. These are poor scheduling of job projects and poor retention of quality employees. Both lead to lower customer satisfaction, lack of repeat business and a low word-of-mouth referral rate. S Creations believes that by implementing this contractor business plan, it can improve upon and exploit these weaknesses to gain local market share. The company will seek to provide its services in the most timely manner and with an ongoing comprehensive quality-control program to provide 100% customer satisfaction. The company's principal officers see each contract as an agreement not between a business and its customers, but between partners that wish to create a close and mutually-beneficial long-term relationship. This will help to provide greater long-term profits through referrals and repeat business.